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LET TIDEL CONFIGURE A SOLUTION UNIQUE TO YOUR NEEDS

Welcome to the Tidel Product Requirements Survey. You already know how important cash security is to your business, so let us help you determine the best Tidel product to meet your needs whether it be basic cash security or a completely integrated cash management system.   Tidel has thousands of combinations of products and peripherals and fits a complete cash management product to meet your needs rather than have you just pick a product from a standard product listing.

Please take the time to fill out the quick survey below so we can direct you to the appropriate product line and have one of our Tidel Customer Assist Team contact you, within 1 business day, to answer any additional questions you may have.

 
Name:*
   Company:*
   Email:*
City:*
State/Country:*

Phone:
Please contact me with further information:
yes
no
*Fields marked with (*) are required

INSTRUCTIONS:

The Series of questions below will help us determine which Tidel product best suits your business needs, please take the time to review and answer the simple "yes" or "no" questions, then press "submit" at the bottom of the page to be directed to the appropriate product line.  If you would rather fax, please complete form, print and fax to the number at the bottom of the form.

  I need a note dispenser in the safe for debit card cash back, lottery payouts, merchandise payouts and check cashing.
yes
no
 

I require a 2-way communication link between the POS and the safe. POS must do Safe commands and the Safe needs to report back to POS upon completion of commands.  (Push/Pull or two-way communication transactions)
yes
no
 

I need a system that will reconcile end of day with no involvement from the store manager. My managers need the extra 2 hours in the retail area.
yes
no
 

I need the ability to expand my safe with additional multi-function cash peripherals such as bill dispensers, bill recyclers and/or bulk note acceptors.
yes
no
 

I'd like to do more than just "poll" my cash management system, I'd like the safe to send transactions automatically, i.e., making deposit, failed transaction, etc. (This is defined as a push/pull or two-way communication intelligent safe)
yes
no
  When new bills are introduced by the government, I would like to update my bill acceptors, from headquarters, without visiting the store.  The software updates should only be handled from my computer at headquarters.
yes
no
 

I need the ability to accept, validate, and total deposited bills automatically by cashier. I also want to eliminate counterfeit bills from being accepted.
yes
no
 

I need the ability to run reports for end-of-shift and end-of-day activity.
yes
no
 

I need the ability to quickly add/remove/edit cashiers, managers and administrators access to the cash control process.
yes
no
 

I need the ability to balance my cash control system by cashier.
yes
no
  I need the ability to:

Dispense rolled coin for my register
Dispense bulk coin for my register
I have no need for dispensing coin

 
  I need the ability to make manual cash drops for security.
yes
no
  I need a system that my cashiers can operate in multiple languages through an easy touchscreen interface.
yes
no
  My equipment service needs would best be described as the following:

I need service for my equipment on a "next business day, 5 day/week" basis
I need service for my equipment on a "next day, 7 day/week" basis
 
  I need the same service as above in my local country.  (outside USA)

If "yes", what country?
yes
no

Additional Questions :


Thank you for taking the time to complete the survey. Please press the "Submit" button below to continue.
For general inqueries, please submit to sales@tidel.com.