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Careers

Current Openings

Please see below for our current list of job openings. If you are interested in applying, please email [email protected] with your resume, and put the job title in the subject line. Alternatively, you can submit your resume by filling out the form to the right. 

Mechanical Assembler

Tidel is a leading provider of cash management solutions that empower retail institutions across the globe to better manage their daily cash business, reduce risk, and increase profits. For over 40 years, customers have relied on Tidel to provide the most innovative and reliable solutions that help secure, optimize, and streamline their cash environment. For more information, please visit the company’s website at www.tidel.com.

Tidel is looking for Mechanical Assemblers. The Mechanical Assembler will assemble manufactured products and pack according to specifications, bill of materials and other written instructions or procedures to accurately assemble products.

REQUIRED SKILLS/ABILITIES:

  • Ability to read and understand bill of materials. (BOM).
  • Must be able to recognize parts.
  • Must be able to identify hardware.
  • Detail-oriented and consistent.
  • Works well as a productive member of a team.
  • Previous assembly experience.
  • Basic ability in mathematics, reading, or writing.
  • Drug screen required for position.
  • Some overtime maybe required with little advanced notice. Overtime may include weekends.

EDUCATION AND EXPERIENCE: 

  • High school diploma or equivalent preferred.
  • 1-year previous assembly experience.

PHYSICAL REQUIREMENTS:

  • The production area is climate controlled.
  • Prolonged periods sitting, standing and performing repetitive tasks.
  • Must be able to lift up to 50 pounds at a time.
  • Must have manual dexterity in order to assemble products or machines as directed.
  • Must have excellent hand-eye coordination.
  • Ability to differentiate between colored wires, tabs, and electronic components.
  • Must wear safety equipment.

BENEFITS INCLUDE:

  • Medical, dental, and vision insurance with low employee contribution rates.
  • Paid holidays.
  • Vacation and Personal time.
  • 401k with company matching.
  • Basic life insurance, short and long term disability.
  • Tuition reimbursement available.

If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Tidel. We provide a competitive salary, medical, dental, vision and life insurance plans. In addition, we offer a 401(k) plan with company match. If you are interested and meet the requirements for this position, please apply. Tidel is an Equal Opportunity Employer, Minorities/Women/Veterans/Disabled and is committed to maintaining a drug-free workplace.

 

Customer Field Support Manager

Tidel is a leading provider of cash management solutions that empower retail institutions across the globe to better manage their daily cash business, reduce risk, and increase profits. For more than 40 years, customers have relied on Tidel to provide the most innovative and reliable solutions that help secure, optimize, and streamline their cash environment. For more information, please visit the company’s website at www.tidel.com.

Tidel is seeking a Customer Field Support Manager. The Customer Field Support Manager will focus their efforts on supporting key Tidel distributors. Receives moderate supervision; maintains good communication and organizational skills; exhibits accuracy when working with details. Maintain proper liaison between department heads, managers, employees and retailers.

ESSENTIAL JOB RESPONSIBILITIES:

  • Maintain a detailed understanding of all functions of Tidel safe Sentinel and Cash Recycler software and hardware.
  • Develop an understanding of 3rd party software applications that require communications from or to Sentinel or Recycler units and requirements to integrate with Tidel.
  • In conjunction with Tidel Regional Sales Directors, work with end users to insure they understand capabilities of Sentinel and Recycler software and hardware and how Sentinel and/or a Cash Recycler can best be configured to meet their operating requirements.
  • Specification and testing of unique end user system configurations, including requested changes.
  • End user training in groups or at initial site installations.
  • Verification of system configurations at pilot site installations and documentation of final configuration for use in manufacturing.
  • Identification of installation failures for any reason, reporting to QA, analysis of findings and initiation of corrective actions.
  • Develop and understand process maps.
  • Analysis of repetitive service failures identified by key distributors, initiation of corrective action.
  • Support Tidel sales directors as needed for unique opportunities requiring special knowledge, new hardware or software configurations, etc.
  • Level 3 triage support with Tidel Help Desk.
  • Potential on-call support opportunities for additional compensation (for experienced Field Support Manager’s).

KNOWLEDGE, EXPERIENCE AND SKILLS: 

  • Excellent customer service and communication skills.
  • Excellent technical skills, desire and ability to learn software, hardware and communications capabilities of Tidel safes in detail.
  • Understanding of root cause analysis essential.
  • Must be proficient in Excel, Word, Power Point.
  • Understanding of retail processes, particularly cash handling, is a significant plus.
  • Must be able to travel 50% – 75% of the time.
  • Excellent driving record.

EDUCATION, CERTIFICATIONS AND LICENSES:

  • High School Diploma or equivalent required.
  • College degree preferred, training in some technical hardware or software field a plus.

If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Tidel. We provide a competitive salary, medical, dental, vision and life insurance plans. In addition, we offer a 401(k) plan with company match. If you are interested and meet the requirements for this position, please apply. Tidel is an Equal Opportunity Employer, Minorities/Women/Veterans/Disabled and is committed to maintaining a drug-free workplace.